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Don’t Fall for Fear
In 1984, a young boy did what he had done every morning for the past year – delivering newspapers on his daily rounds. Nearing the end of the round, he was met with a punch in the face. The boy finished the round and ran home, crying and bloody, to deliver his own 'morning news.'
That boy was me. I was bullied as a kid. My newspaper route had 4-5 different paths. I avoided bullies by taking a different path every day.
Sitting me down to clean up a split lip and a bloody nose, and knowing the bullying was not an isolated incident, my Mum offered the following advice: "Don't fall for fear; fear that you're different; fear that you're not enough; fear that you won't make it. Go back and deliver those papers tomorrow. They expect you to fall. Don't give them the satisfaction."

It’s a wonderful ‘VUCA’ life, right?
VUCA is a popular managerial acronym short for volatility, uncertainty, complexity, and ambiguity. Said a different way, “Life is nuts!”
So often, we are overwhelmed by the multitude of opinions, tasks, potential opportunities, to-do lists, etc., that, in their totality, add to the sense that we have no control, can't put down anything, and are the mercy on a VUCA world. Managing through a VUCA world, personally and professionally, means meeting VUCA experiences with VUCA solutions - vision, understanding, clarity, and agility.

So, How Did the Elephant Get Here?
It started with a sublime moment with my then 5-year-old in 2018. It was the end of the school day, and I asked our son about the highlights of his Kindergarten class. He mentioned that he didn't get a 'smiley' at school for listening; he was talking too much at recess and shared storytime. He took the smileys very seriously!
After a few failed attempts at explaining the concept of active listening, I tried a more simplified illustration, and the conversation went like this…